Tag Archives: AI

Freshchat Real-Time Messaging for Modern Businesses

What is Real-Time Messaging?

Real-time messaging is the simultaneous exchange of text or media messages between two or more individuals. Whether we choose to engage on messaging apps such as iMessage or WhatsApp or prefer social media messengers such as Facebook Messenger or Instagram messages, real-time messaging has become a popular method of communication in our daily lives. Businesses too are now jumping to offer customer service using real-time messaging, in a bid to engage easily with their customers. 

Why should businesses need Freshchat real-time messaging?

Think back to the time you needed to verify your online purchase details, but there wasn’t a live agent to help you out. You couldn’t go ahead with your purchase without your question being clarified, so you didn’t make the purchase. That business lost you as a customer that day.

When customers go unattended, they are likely to leave and never come back. So choosing the channel that offers the highest rate of customer service resolutions is essential for a business. Businesses that face long wait times, high volumes of queries, and queries outside business hours will significantly benefit from a real-time messaging solution.

The Freshchat real-time messaging solutions can take customer service a step further. It can give information to customers before they interact with an agent. The information offered can be as small as setting a response-time expectation to an AI chatbot that can instantly answer the customer. Sign up for free

Traditional Real-Time MessagingModern Real-Time Messaging
Synchronous messaging requires both the sender and receiver to participate in the conversation at the same time.In asynchronous messaging, the sender can post as many messages as they want, and the receiver can reply to them when available. 
The absence of a receiver means there will be no conversation. The sender has to wait for the receiver to be online to send messages.The absence of the receiver does not affect anything, and conversations can still be relayed and can be replied to when the receiver is available.
The sender and receiver can only talk to one person at a time. The sender and receiver can chat with multiple people concurrently.

Here’s how you can use messaging software to offer high-quality, real-time messaging-based customer service.

  • Notifications
  • Response Expectation
  • Priority Inbox
  • Business Hours
  • Live Translate
  • Canned Responses
  • FAQs
  • Hallway Bot
  • Chatbots

Freshchat is home to state-of-the-art modern messaging. Every feature listed above is used by customers every day to offer real-time support. You can get started with Freshchat with a 21-day free trial. After that, you can choose which features fit your arsenal in offering high-quality, real-time customer service and pick a plan that works for your business. 

Artificial Intelligence (AI) role in image editing

Images are the first impression and the most powerful medium naturally. The importance of photo editing is highest than ever before. A picture is worth more than a thousand words. Editing gives the best look for the images and also develops the overall quality of the image. Image editing involves the process of modifying images. It can make any event look and feel more vibrant. Photo editing brings life to the picture with more color and delight. In this digital world lot of online tools available to edit images.

Artificial intelligence becomes quite prevalent in the photography industry. It’s a vital tool to edit the images. AI becoming a predominant part to create beautiful art. The evolvement of artificial intelligence (AI) technology in photo editing increases gradually. It has a lot of advanced technology.

  • You can simply and innovatively edit images using artificial intelligence.
  • Great image processing with one click.
  • Intelligent scaling for your images with 4x magnification using artificial intelligence.
  • Artificial intelligence gets different art styles and can also refine your photos.
  • Without losing image quality it can scale images to four times.
  • Automatically cut out backgrounds and optimize or color images automatically.
  • Create unique images with an efficient tool

Nowadays several Artificial Intelligence-based photo editing not only can edit the photos according to the needs, like removing the background, or enhance colors, and also does it extremely fast. Image enhancement and image manipulation become excellent. It is used during photo editing to meld, improve and augment reality. Editing errors are minimized & the quality of images improves with the self-learning ability of Artificial Intelligence. It’s a turn to minimize your time to edit images using the Artificial Intelligence(AI) tool.